Bay-level shop operations
See occupied and available bays, active vehicles, assigned technicians, status, priority, promised times, and blockers.
- Separate bay-oriented work board
- Open and edit active work orders
- Current-time and schedule context
Automotive repair · Fleet maintenance · Heavy-duty service
Service operations software for shop and road work.
SST OneView is designed for organizations that need to manage customers, vehicles, equipment, shop bays, mobile dispatch, inspections, parts, technicians, estimates, invoices, and payments without losing the connection between them.
01Repair shops
Intake, estimates, bays, inspections, parts, technicians, and invoices.
02Commercial fleets
Units, service history, preventive care, approvals, and operational visibility.
03Heavy-duty service
Commercial equipment, labor references, parts, documentation, and complex jobs.
04Mobile operations
Dispatch, assignment, location, communication, field evidence, and billing.
Industry workflows
Keep specialized work distinct and the business connected.
A shop work order and a road-service dispatch are not the same form. SST OneView gives each workflow the structure it needs while sharing the customer, asset, parts, communication, billing, and history that belong together.
Mobile and road-service control
Create, assign, monitor, update, bill, and close field work through a dedicated dispatch workflow.
- Driver, asset, location, and concern
- Technician assignment and job status
- Field photos, communication, and charges
Complete service records
Keep concern, diagnosis, labor, parts, inspection, authorization, invoice, payment, and history together.
- Shop and mobile work-order forms
- Customer authorization and revision history
- Administrative correction and audited deletion
Consistent vehicle inspection
Guide technicians through automotive and commercial-vehicle condition checks with useful evidence.
- Battery, fluids, brakes, tires, lighting, and safety
- Condition, notes, photos, and recommendations
- Customer-facing findings and follow-up
Parts and purchasing readiness
Connect stock, suppliers, purchase orders, receiving, returns, and job consumption.
- Locations, quantities, and reorder signals
- Vendor and purchasing workflows
- Parts readiness for scheduled work
Operational and financial visibility
See exact totals and visual trends across work, technicians, bays, parts, customers, and money.
- Charts with accessible exact values
- Capacity, aging, status, and exceptions
- Revenue, cost, margin, and collection context
Actual OneView interface
A shop board built around bays and active work.
The board shows where vehicles are, what is assigned, which bays are available, and how the work aligns with the operating day.
Operational fit
Configure the system for the shop, fleet, and jurisdiction.
Each organization establishes its own locations, bay count, operating hours, labor rates, parts pricing, fees, tax rules, payment terms, roles, modules, colors, and logo during setup. SST OneView does not impose a built-in rate or tax assumption.
Repair intelligence belongs near the estimate
Labor references, procedures, technical resources, training, and licensed provider data should support quoting and service work where decisions occur. SST OneView includes a managed labor-reference catalog and connector framework while distinguishing SST-maintained information from licensed third-party data.
Customer communication follows the job
Customer contact, estimate approval, inspection findings, service documents, status updates, invoices, payments, and history remain attached to the same service lifecycle rather than living in separate message threads.
Common questions
Software built around service operations.
SST OneView remains in controlled private preview while workflows, onboarding, support, security, integrations, and commercial activation are validated.
Can one system manage both shop and mobile service work?
Yes. OneView provides a bay-oriented shop board and a separate dispatch board for mobile and road-service work while keeping customers, vehicles, parts, billing, communication, and history connected.
Does the software support automotive and heavy-duty equipment?
Yes. Vehicle and equipment intake supports automotive makes and models, commercial trucks, trailers, and other equipment with unit, VIN or chassis, mileage, and hour information as available.
Can each shop use its own labor rates and tax rules?
Yes. Pricing categories, labor rates, parts pricing, fees, payment terms, and tax rules are configured for each customer and location rather than supplied as fixed defaults.
Does SST OneView include labor guides and technical references?
OneView includes repair-intelligence workflows, an SST-maintained labor-reference catalog, technical-resource organization, and connector readiness for licensed commercial providers. Provider data is available only when the appropriate agreement and credentials are active.
Show SST how your service operation actually works.
Describe your shop, fleet, bays, mobile work, people, pricing, inventory, and current systems. We will identify preview fit and the configuration needed for a useful evaluation.